FAQ
How long does it take to receive my order?
All items are made to order. Most orders are produced within 2–5 business days. After production, shipping time depends on the method you choose at checkout. Standard delivery typically takes 7–14 business days. Express delivery typically takes 3–7 business days.
Do you ship internationally?
Yes. We ship worldwide. International orders may be subject to customs duties, taxes, or fees imposed by your local government. These charges are the responsibility of the customer and are not included in your purchase price.
Can I change or cancel my order?
Because items are made to order, we begin production quickly. If you need to change or cancel an order, contact us as soon as possible. Once production has started, we may not be able to modify or cancel the order.
What if my item arrives damaged or incorrect?
If your order arrives damaged, misprinted, or incorrect, we will make it right. Contact us within 14 days of delivery at support@unmutedprinting.co with your order number and a clear photo of the issue. We’ll arrange a replacement or refund at no cost to you.
Do you accept returns or exchanges?
Because each item is made to order, we do not accept returns for buyer’s remorse, incorrect size selection, or changes of mind.
If your item qualifies due to a defect or error, we will replace it.
How do I choose the right size?
Each product page includes a size guide. We recommend measuring a garment you already own and comparing it to the chart before ordering. If you’re unsure, contact us—we’re happy to help.
Will the print fade over time?
Our garments are printed using professional-grade methods designed for durability. To extend the life of your item, we recommend washing inside out in cold water and tumble drying on low heat.
Where are your products made?
Our products are fulfilled by trusted print partners in multiple regions. Each item is produced as close to you as possible to reduce transit time and environmental impact.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. Tracking may take up to 24 hours to activate.
Who do I contact for help?
For any questions about your order or our products, email us at support@unmutedprinting.co. We do our best to respond within one business day.